Placeholders can be used to personal messages by inserting profile related content amongst predefined static content. If the value is not set or not relevant to the message being sent, the blank holder will simply return blank (or a default value if set - see below). Some placeholders will apply to all messages and some placeholders will only apply to messages triggered by specific events.


All Messages


The following placeholders can be used in all messages (emails or SMS).


[[name]] - If an individual, ‘name’ will be the preferred name. If blank, use first and last name. IF company, company name will be used.

[[firstname]] - first name (if individual profile)

[[lastname]] - last name (if individual profile)

[[preferred]] - preferred name

[[company]] - company / organisation name (if company profile)

[[email]] - email address

[[number]] - member number

[[username]] - user name

[[unsubscribe]] - link to change preferences for newsletter lists


Placeholder default values


If placeholders values are empty, you can set a default value after the placeholder separated by a colon in the following format:


[[placeholder:default]]


Example:


[[name:Sir/Mam]] - If a profile's name has been set, it will be inserted at this position in the message. Otherwise, if the profile's name has not been set, "Sir/Mam" will be used instead.



Broadcast Message (email only)


[[openinbrowser]] - Link to open email in browser window (this option must be set in the sending broadcast campaign).



Verify Email Address Message 


[[link]] - link to use to confirm email address.



Reset Account Password Message


[[link]] - link to use to reset account password.


To send bulk emails to establish new account passwords or reset passwords, send an email to desired users with the link http://yourdomain/_account/?resetpassword (of course, replace with your relevant domain or replace ‘http’ with ‘https’ if using secure/SSL enabled pages.



Membership Join, Renew, Expired, Approved, or Reminders/Notifications Messages


[[membershipname]] - name of membership renewed (eg. “full”, “associate”, “student” etc.).

[[expiry]] - date membership will expiry (in format of “15 March 2020”).

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.


Joining and renewing messages sent via email (excluding SMS message types) will receive invoice attachments.



Membership Denied Message


[[membershipname]] - name of membership renewed (eg. “full”, “associate”, “student” etc.).



Invoice Message (email only)


[[lineitems]] - line items of each purchases and total.

[[paymentinfo]] - display any details on how to make payment if invoice is open.


* PDF invoice is also attached.



Event Registration (registering user) Message


[[event]] - name of the event.

[[eventdate]] - date(s) of the event

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.

[[attendees]] - list of event delegates (comma separated).



Event pre/post follow-up Messages


[[event]] - name of the event.

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.



Event Delegate Messages


[[event]] - name of the event.

[[sessions]] - allocated event sessions of delegate (comma separated)

[[sessiondetails]] - allocated event sessions of delegate (with date/time of session and hidden info/link available and permission set by initial status)

[[eventdate]] - date(s) of the event 



Internal Message Received Message


[[sender]] - name of sender (first and last name, or preferred name if blank, otherwise company name).

[[message]] - contents of message.

[[link]] - link to message in user’s inbox.



Donation Made Message


[[amount]] - Amount donated (inclusive of tax).

[[campaign]] - Name of donation fund/campaign donating to.

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.



Admin Message - New membership join, renewal or expired membership


[[membername]] - name of member (first and last name, or preferred name if blank, otherwise company name).

[[membershipname]] - name of membership renewed (eg. “full”, “associate”, “student” etc.).

[[expiry]] - date membership will expiry (in format of “15 March 2020”).

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.



Admin Message - Membership Approval request


[[membername]] - name of member (first and last name, or preferred name if blank, otherwise company name).

[[link]] - link to page to approve or deny membership request.



Admin Message - Donation received


[[membername]] - name of member/non-member (first and last name, or preferred name if blank, otherwise company name).

[[amount]] - Amount donated (inclusive of tax).

[[campaign]] - Name of donation fund/campaign donating to.

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.



Admin Message - Event Registration


[[event]] - name of the event.

[[attendees]] - names of attendees (comma separated).

[[paymentstatus]] - payment status. If paid = “received”, else “outstanding”.



Admin Message - Form Submission


[[submission]] - value of form inputs enter by submitting user.

[[user]] - name of user (only if matched to existing profile, and name has been set in profile).